Privacy Policy

Last updated: February 1, 2026

Introduction

At ROYAIR, we take your privacy seriously. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases.

Information We Collect

We collect information that you provide directly to us, including:

  • • Name and contact information (email, phone, address)
  • • Payment information (processed securely through Stripe)
  • • Order history and preferences
  • • Communications with our customer service team

We also automatically collect certain information about your device and how you interact with our website, including IP address, browser type, and pages visited.

How We Use Your Information

We use the information we collect to:

  • • Process and fulfill your orders
  • • Send order confirmations and shipping updates
  • • Respond to your questions and provide customer support
  • • Improve our website and services
  • • Send marketing communications (with your consent)
  • • Prevent fraud and enhance security

Information Sharing

We do not sell your personal information. We may share your information with:

  • • Service providers who help us operate our business (payment processors, shipping partners, print-on-demand services)
  • • Law enforcement when required by law
  • • Business partners with your explicit consent

Data Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Rights

You have the right to:

  • • Access your personal information
  • • Correct inaccurate information
  • • Request deletion of your information
  • • Opt-out of marketing communications
  • • Object to certain processing of your information

Cookies

We use cookies and similar technologies to enhance your browsing experience, analyze site traffic, and personalize content. You can control cookie preferences through your browser settings.

Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

Contact Us

If you have questions about this Privacy Policy, please contact us at:
privacy@royair.co.uk